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Terms of Service

By using our LLM Bot SaaS platform, you agree to these terms. Please read them carefully.

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Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms of Service.

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User Accounts

You are responsible for maintaining the confidentiality of your account and password.

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Subscription and Payments

Service is offered on a subscription basis. Fees are non-refundable except as required by law.

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LLM Credits

Certain plans include predetermined LLM credits. Additional credits can be purchased separately.

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Use of the Service

You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the Service.

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Content and Data

You retain all rights to the content you upload, create, or share through the Service.

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Intellectual Property

We retain all rights to our Service's intellectual property, regardless of user customizations.

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Termination

We reserve the right to terminate or suspend access to our Service immediately, without prior notice or liability.

Terms of Use

The online service is a copyrighted work belonging to Pragmatismo. By accessing or using the Site, you agree to comply with these legally binding Terms of Use.

1. Access to the Site

Subject to these Terms, the Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Site solely for your own personal, noncommercial use.

2. Certain Restrictions

Your rights under these Terms are subject to the following restrictions:

  • You shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site.
  • You shall not change, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site.
  • You shall not access the Site to build a similar or competitive website.
  • No part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, except as expressly stated herein.

3. Intellectual Property Rights

All intellectual property rights in the Site and its content are owned by the Company or the Company's suppliers. These Terms do not give you any rights, title, or interest in any intellectual property rights, except for the limited access rights granted in Section 1.

4. User Content

"User Content" refers to any information and content that a user submits to the Site. You are solely responsible for your User Content and for any consequences that may result from your use of it.

By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, and perform the User Content for the purposes of operating the Site.

5. Acceptable Use Policy

You agree not to use the Site to:

  • Upload or distribute any content that infringes on the rights of others, is unlawful, harassing, or harmful.
  • Transmit any software intended to damage or alter a computer system or data.
  • Send unsolicited or unauthorized advertising, junk mail, spam, or other forms of solicitation.
  • Attempt to gain unauthorized access to the Site.

6. Third-Party Links & Ads

The Site may contain links to third-party websites and services. These links are provided solely for your convenience, and the Company is not responsible for the content or actions of these third-party sites.

7. Disclaimer

The Site is provided on an "as-is" and "as available" basis. The Company makes no warranties or guarantees regarding the availability, reliability, or accuracy of the Site.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, consequential, or incidental damages arising out of or relating to your use of the Site.

9. Termination

The Company reserves the right to suspend or terminate your access to the Site at any time, for any reason, without notice.

10. Arbitration Agreement

All disputes arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration on an individual basis. You waive any right to participate in a class action or class-wide arbitration.

11. Contact Information

If you have any questions about these Terms, please contact us at info@pragmatismo.com.br.

12. Third-Party Software and Licenses

Pragmatismo and General Bots are built on the shoulders of open-source software. We acknowledge and thank the following projects. All General Bots workspace packages are licensed under AGPL-3.0 unless otherwise noted. The workspace root is MIT.

General Bots Cargo Packages

Package License Description
botlibAGPL-3.0Shared library — common types, utilities, HTTP client
botschemaAGPL-3.0Diesel database schema definitions
botserverAGPL-3.0Main API server and orchestrator
botuiAGPL-3.0Pure web interface
botappAGPL-3.0Tauri wrapper for desktop/mobile
botdeviceAGPL-3.0Android, HarmonyOS & IoT
bottestAGPL-3.0Comprehensive test suite — Unit, Integration, E2E
rust-starter—Template for new bot Rust projects
botserver/crates/
botanalyticsAGPL-3.0Analytics, insights, OKR goals, reporting
botapiAGPL-3.0API layer
botattendanceAGPL-3.0Attendance queue, SLA, webhooks, LLM assist
botattendantAGPL-3.0Contact center queue, session, agent management
botautotaskAGPL-3.0Autonomous task execution engine
botbankingAGPL-3.0Banking reconciliation and delivery-platform integration
botbasic_aiAGPL-3.0BASIC AI/intelligence keywords — LLM, AI tools, MCP, sandbox
botbasic_commsAGPL-3.0BASIC communication — messaging, email, SMS, social, webhooks
botbasic_compilerAGPL-3.0BASIC compiler — syntax transforms, goto logic, tool parsing
botbasic_coreAGPL-3.0BASIC core — arrays, math, datetime, strings, control flow
botbasic_dataAGPL-3.0BASIC data — database ops, tables, memory, KB
botbasic_systemAGPL-3.0BASIC system — bot management, file ops, scheduling, security
botbasic_typesAGPL-3.0Shared types and runtime trait for BASIC keyword crates
botbillingAGPL-3.0Billing, invoicing, quotas, subscription management
botbiometryAGPL-3.0Biometric identity verification, KYC, digital signatures with Zitadel
botbrazilAGPL-3.0Brazilian tax compliance — NFe, NFSe, SPED, ICMS
botbrowserAGPL-3.0Browser automation
botcalendarAGPL-3.0Calendar
botcanvasAGPL-3.0Canvas / whiteboard
botchannelsAGPL-3.0Social media channel integrations
botchannels-coreAGPL-3.0Channels core — OAuth and media upload
botclockAGPL-3.0Electronic time clock — Brazilian CLT rules
botcloudAGPL-3.0SaaS — public checkout & subscriber dashboard
botcomplianceAGPL-3.0Compliance — LGPD, GDPR, HIPAA
botcontactsAGPL-3.0Contacts / personal CRM
botcoreAGPL-3.0Core engine
botcorebotAGPL-3.0Core bot management
botcoredirectoryAGPL-3.0Core directory service (Zitadel)
botcoreoauthAGPL-3.0Core OAuth (Zitadel)
botcorepkgAGPL-3.0Core package management
botcoresecretsAGPL-3.0Secrets management
botcoresessionAGPL-3.0Core session management
botdashboardsAGPL-3.0Dashboards
botdatabaseAGPL-3.0Database management
botdeploymentAGPL-3.0Deployment infrastructure (VibeCode)
botdesignerAGPL-3.0Bot designer / visual builder
botdesktopAGPL-3.0Desktop session proxy
botdocsAGPL-3.0Document processing, collaboration, conversion
botdriveAGPL-3.0S3-compatible drive / file storage
boteditorAGPL-3.0Document editor
botemailAGPL-3.0Email client — IMAP/SMTP (backed by Stalwart)
boterpAGPL-3.0ERP integration
botevalAGPL-3.0LLM response evaluation framework
botfraudAGPL-3.0Fraud detection
botgitAGPL-3.0Git integration
botglAGPL-3.0General ledger
bothandoffAGPL-3.0Human handoff
bothrAGPL-3.0HR management
botinstagramAGPL-3.0Instagram integration
botintegrationsAGPL-3.0External integrations hub
botinventoryAGPL-3.0Inventory management
botitsmAGPL-3.0ITSM / service desk
botkbAGPL-3.0Knowledge base
botkycAGPL-3.0KYC verification
botlearnAGPL-3.0Learning Management System (LMS)
botlegalAGPL-3.0Legal compliance
botllmAGPL-3.0LLM provider implementations and core types
botm365AGPL-3.0M365 integration — SharePoint, OAuth2 via Zitadel
botmaintenanceAGPL-3.0System maintenance and cleanup
botmarketingAGPL-3.0Marketing campaigns, email, WhatsApp, IP routing
botmeetAGPL-3.0Video meet / conferencing (LiveKit)
botminutesAGPL-3.0Meeting minutes
botmodelsbridgeAGPL-3.0Model bridge
botmonitoringAGPL-3.0Monitoring, metrics, alerting, distributed tracing
botmsteamsAGPL-3.0MS Teams integration
botmultimodalAGPL-3.0Multimodal AI — image, video, audio, speech
botnvidiaAGPL-3.0NVIDIA GPU monitoring
botpaperAGPL-3.0Paper / documents
botpeopleAGPL-3.0People directory
botplanAGPL-3.0Project planner — Gantt + Kanban
botplayerAGPL-3.0Media player
botposAGPL-3.0Point of Sale
botproductsAGPL-3.0Products, services, inventory, pricing
botprojectAGPL-3.0Project management
botprovidersAGPL-3.0Provider integrations
botqdrantAGPL-3.0Qdrant vector database client
botresearchAGPL-3.0Research — web search, KB exploration, deep research
botretailAGPL-3.0Retail management — products, stock, POS
botsalesAGPL-3.0Sales management
botsearchAGPL-3.0Full-text search
botsecurityAGPL-3.0Security infrastructure (facade)
botsecurity-authAGPL-3.0Auth — authentication, authorization, session
botsecurity-coreAGPL-3.0Security core — guards, sanitizers, validators
botsecurity-cryptoAGPL-3.0Crypto — TLS, CA, encryption, certificates
botsecurity-protectionAGPL-3.0Protection — firewall, IDS, hardening
botsettingsAGPL-3.0Settings management
botsheetAGPL-3.0Spreadsheet
botsheet-coreAGPL-3.0Sheet core — types, formulas, state
botslidesAGPL-3.0Presentations / slides
botsocialAGPL-3.0Social media
botsourcesAGPL-3.0Bot sources
bottasksAGPL-3.0Tasks / to-do management
bottaxAGPL-3.0Tax management
bottelegramAGPL-3.0Telegram integration
bottemplatesAGPL-3.0Bot templates
botticketsAGPL-3.0Support tickets
bottimeclockAGPL-3.0Time clock
bottimeseriesAGPL-3.0Time-series metrics (InfluxDB-compatible)
botuifragmentsAGPL-3.0HTMX UI fragment routes
botvibeAGPL-3.0Vibe coding platform
botvideoAGPL-3.0Video processing
botvisionAGPL-3.0Computer vision
botwebaAGPL-3.0Web application builder
botwhatsappAGPL-3.0WhatsApp Business API
botworkspacesAGPL-3.0Workspaces

Key Third-Party Workspace Dependencies

LibraryVersionPurpose
Axum0.7Web framework
Rhai1.23Embedded scripting engine (BASIC)
Qdrant1.17Vector database
LiveKit0.7Video/meeting infrastructure
Lettre0.11Email (SMTP)
IMAP3.0Email retrieval
Tonic0.14gRPC framework
Vaultrs0.7HashiCorp Vault client
Ratatui0.30Terminal UI framework
Governor0.10Rate limiting
rust-s30.37S3-compatible storage (MinIO)
Chromiumoxide0.7Chrome DevTools Protocol
Diesel2.2PostgreSQL ORM
Redis0.27Caching (Valkey)
Serde1.0Serialization framework
Tokio1.41Async runtime
Rustls0.23TLS implementation
jsonwebtoken10.3JWT handling
Reqwest0.12HTTP client

Infrastructure Services

ServiceRoleLicense
ZitadelIdentity provider / SSO (OIDC/OAuth2)Apache 2.0
StalwartEmail server (IMAP, SMTP)AGPL-3.0
MinIOObject storage (S3-compatible)AGPL-3.0
PostgreSQLRelational databasePostgreSQL
ValkeyIn-memory cacheBSD-3
LiveKitVideo conferencingApache 2.0
QdrantVector databaseApache 2.0
VaultSecrets managementBSL 1.1
CoreDNSDNS serverApache 2.0
CaddyReverse proxy / TLSApache 2.0

This list is maintained as part of our commitment to open-source transparency. For the complete and up-to-date list of dependencies, see the General Bots repository on GitHub.

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