Terms of Service
By using our LLM Bot SaaS platform, you agree to these terms. Please read them carefully.
Acceptance of Terms
By accessing or using the Service, you agree to be bound by these Terms of Service.
User Accounts
You are responsible for maintaining the confidentiality of your account and password.
Subscription and Payments
Service is offered on a subscription basis. Fees are non-refundable except as required by law.
LLM Credits
Certain plans include predetermined LLM credits. Additional credits can be purchased separately.
Use of the Service
You agree not to use the Service for any unlawful purpose or in any way that interrupts, damages, or impairs the Service.
Content and Data
You retain all rights to the content you upload, create, or share through the Service.
Intellectual Property
We retain all rights to our Service's intellectual property, regardless of user customizations.
Termination
We reserve the right to terminate or suspend access to our Service immediately, without prior notice or liability.
Terms of Use
The online service is a copyrighted work belonging to Pragmatismo. By accessing or using the Site, you agree to comply with these legally binding Terms of Use.
1. Access to the Site
Subject to these Terms, the Company grants you a non-transferable, non-exclusive, revocable, limited license to access and use the Site solely for your own personal, noncommercial use.
2. Certain Restrictions
Your rights under these Terms are subject to the following restrictions:
- You shall not sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Site.
- You shall not change, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Site.
- You shall not access the Site to build a similar or competitive website.
- No part of the Site may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means, except as expressly stated herein.
3. Intellectual Property Rights
All intellectual property rights in the Site and its content are owned by the Company or the Company's suppliers. These Terms do not give you any rights, title, or interest in any intellectual property rights, except for the limited access rights granted in Section 1.
4. User Content
"User Content" refers to any information and content that a user submits to the Site. You are solely responsible for your User Content and for any consequences that may result from your use of it.
By submitting User Content, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, and perform the User Content for the purposes of operating the Site.
5. Acceptable Use Policy
You agree not to use the Site to:
- Upload or distribute any content that infringes on the rights of others, is unlawful, harassing, or harmful.
- Transmit any software intended to damage or alter a computer system or data.
- Send unsolicited or unauthorized advertising, junk mail, spam, or other forms of solicitation.
- Attempt to gain unauthorized access to the Site.
6. Third-Party Links & Ads
The Site may contain links to third-party websites and services. These links are provided solely for your convenience, and the Company is not responsible for the content or actions of these third-party sites.
7. Disclaimer
The Site is provided on an "as-is" and "as available" basis. The Company makes no warranties or guarantees regarding the availability, reliability, or accuracy of the Site.
8. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, consequential, or incidental damages arising out of or relating to your use of the Site.
9. Termination
The Company reserves the right to suspend or terminate your access to the Site at any time, for any reason, without notice.
10. Arbitration Agreement
All disputes arising out of or relating to these Terms or your use of the Site shall be resolved through binding arbitration on an individual basis. You waive any right to participate in a class action or class-wide arbitration.
11. Contact Information
If you have any questions about these Terms, please contact us at info@pragmatismo.com.br.
12. Third-Party Software and Licenses
Pragmatismo and General Bots are built on the shoulders of open-source software. We acknowledge and thank the following projects. All General Bots workspace packages are licensed under AGPL-3.0 unless otherwise noted. The workspace root is MIT.
General Bots Cargo Packages
| Package | License | Description |
|---|---|---|
| botlib | AGPL-3.0 | Shared library — common types, utilities, HTTP client |
| botschema | AGPL-3.0 | Diesel database schema definitions |
| botserver | AGPL-3.0 | Main API server and orchestrator |
| botui | AGPL-3.0 | Pure web interface |
| botapp | AGPL-3.0 | Tauri wrapper for desktop/mobile |
| botdevice | AGPL-3.0 | Android, HarmonyOS & IoT |
| bottest | AGPL-3.0 | Comprehensive test suite — Unit, Integration, E2E |
| rust-starter | — | Template for new bot Rust projects |
| botserver/crates/ | ||
| botanalytics | AGPL-3.0 | Analytics, insights, OKR goals, reporting |
| botapi | AGPL-3.0 | API layer |
| botattendance | AGPL-3.0 | Attendance queue, SLA, webhooks, LLM assist |
| botattendant | AGPL-3.0 | Contact center queue, session, agent management |
| botautotask | AGPL-3.0 | Autonomous task execution engine |
| botbanking | AGPL-3.0 | Banking reconciliation and delivery-platform integration |
| botbasic_ai | AGPL-3.0 | BASIC AI/intelligence keywords — LLM, AI tools, MCP, sandbox |
| botbasic_comms | AGPL-3.0 | BASIC communication — messaging, email, SMS, social, webhooks |
| botbasic_compiler | AGPL-3.0 | BASIC compiler — syntax transforms, goto logic, tool parsing |
| botbasic_core | AGPL-3.0 | BASIC core — arrays, math, datetime, strings, control flow |
| botbasic_data | AGPL-3.0 | BASIC data — database ops, tables, memory, KB |
| botbasic_system | AGPL-3.0 | BASIC system — bot management, file ops, scheduling, security |
| botbasic_types | AGPL-3.0 | Shared types and runtime trait for BASIC keyword crates |
| botbilling | AGPL-3.0 | Billing, invoicing, quotas, subscription management |
| botbiometry | AGPL-3.0 | Biometric identity verification, KYC, digital signatures with Zitadel |
| botbrazil | AGPL-3.0 | Brazilian tax compliance — NFe, NFSe, SPED, ICMS |
| botbrowser | AGPL-3.0 | Browser automation |
| botcalendar | AGPL-3.0 | Calendar |
| botcanvas | AGPL-3.0 | Canvas / whiteboard |
| botchannels | AGPL-3.0 | Social media channel integrations |
| botchannels-core | AGPL-3.0 | Channels core — OAuth and media upload |
| botclock | AGPL-3.0 | Electronic time clock — Brazilian CLT rules |
| botcloud | AGPL-3.0 | SaaS — public checkout & subscriber dashboard |
| botcompliance | AGPL-3.0 | Compliance — LGPD, GDPR, HIPAA |
| botcontacts | AGPL-3.0 | Contacts / personal CRM |
| botcore | AGPL-3.0 | Core engine |
| botcorebot | AGPL-3.0 | Core bot management |
| botcoredirectory | AGPL-3.0 | Core directory service (Zitadel) |
| botcoreoauth | AGPL-3.0 | Core OAuth (Zitadel) |
| botcorepkg | AGPL-3.0 | Core package management |
| botcoresecrets | AGPL-3.0 | Secrets management |
| botcoresession | AGPL-3.0 | Core session management |
| botdashboards | AGPL-3.0 | Dashboards |
| botdatabase | AGPL-3.0 | Database management |
| botdeployment | AGPL-3.0 | Deployment infrastructure (VibeCode) |
| botdesigner | AGPL-3.0 | Bot designer / visual builder |
| botdesktop | AGPL-3.0 | Desktop session proxy |
| botdocs | AGPL-3.0 | Document processing, collaboration, conversion |
| botdrive | AGPL-3.0 | S3-compatible drive / file storage |
| boteditor | AGPL-3.0 | Document editor |
| botemail | AGPL-3.0 | Email client — IMAP/SMTP (backed by Stalwart) |
| boterp | AGPL-3.0 | ERP integration |
| boteval | AGPL-3.0 | LLM response evaluation framework |
| botfraud | AGPL-3.0 | Fraud detection |
| botgit | AGPL-3.0 | Git integration |
| botgl | AGPL-3.0 | General ledger |
| bothandoff | AGPL-3.0 | Human handoff |
| bothr | AGPL-3.0 | HR management |
| botinstagram | AGPL-3.0 | Instagram integration |
| botintegrations | AGPL-3.0 | External integrations hub |
| botinventory | AGPL-3.0 | Inventory management |
| botitsm | AGPL-3.0 | ITSM / service desk |
| botkb | AGPL-3.0 | Knowledge base |
| botkyc | AGPL-3.0 | KYC verification |
| botlearn | AGPL-3.0 | Learning Management System (LMS) |
| botlegal | AGPL-3.0 | Legal compliance |
| botllm | AGPL-3.0 | LLM provider implementations and core types |
| botm365 | AGPL-3.0 | Microsoft 365 integration — SharePoint, OAuth2 via Zitadel |
| botmaintenance | AGPL-3.0 | System maintenance and cleanup |
| botmarketing | AGPL-3.0 | Marketing campaigns, email, WhatsApp, IP routing |
| botmeet | AGPL-3.0 | Video meet / conferencing (LiveKit) |
| botminutes | AGPL-3.0 | Meeting minutes |
| botmodelsbridge | AGPL-3.0 | Model bridge |
| botmonitoring | AGPL-3.0 | Monitoring, metrics, alerting, distributed tracing |
| botmsteams | AGPL-3.0 | Microsoft Teams integration |
| botmultimodal | AGPL-3.0 | Multimodal AI — image, video, audio, speech |
| botnvidia | AGPL-3.0 | NVIDIA GPU monitoring |
| botpaper | AGPL-3.0 | Paper / documents |
| botpeople | AGPL-3.0 | People directory |
| botplan | AGPL-3.0 | Project planner — Gantt + Kanban |
| botplayer | AGPL-3.0 | Media player |
| botpos | AGPL-3.0 | Point of Sale |
| botproducts | AGPL-3.0 | Products, services, inventory, pricing |
| botproject | AGPL-3.0 | Project management |
| botproviders | AGPL-3.0 | Provider integrations |
| botqdrant | AGPL-3.0 | Qdrant vector database client |
| botresearch | AGPL-3.0 | Research — web search, KB exploration, deep research |
| botretail | AGPL-3.0 | Retail management — products, stock, POS |
| botsales | AGPL-3.0 | Sales management |
| botsearch | AGPL-3.0 | Full-text search |
| botsecurity | AGPL-3.0 | Security infrastructure (facade) |
| botsecurity-auth | AGPL-3.0 | Auth — authentication, authorization, session |
| botsecurity-core | AGPL-3.0 | Security core — guards, sanitizers, validators |
| botsecurity-crypto | AGPL-3.0 | Crypto — TLS, CA, encryption, certificates |
| botsecurity-protection | AGPL-3.0 | Protection — firewall, IDS, hardening |
| botsettings | AGPL-3.0 | Settings management |
| botsheet | AGPL-3.0 | Spreadsheet |
| botsheet-core | AGPL-3.0 | Sheet core — types, formulas, state |
| botslides | AGPL-3.0 | Presentations / slides |
| botsocial | AGPL-3.0 | Social media |
| botsources | AGPL-3.0 | Bot sources |
| bottasks | AGPL-3.0 | Tasks / to-do management |
| bottax | AGPL-3.0 | Tax management |
| bottelegram | AGPL-3.0 | Telegram integration |
| bottemplates | AGPL-3.0 | Bot templates |
| bottickets | AGPL-3.0 | Support tickets |
| bottimeclock | AGPL-3.0 | Time clock |
| bottimeseries | AGPL-3.0 | Time-series metrics (InfluxDB-compatible) |
| botuifragments | AGPL-3.0 | HTMX UI fragment routes |
| botvibe | AGPL-3.0 | Vibe coding platform |
| botvideo | AGPL-3.0 | Video processing |
| botvision | AGPL-3.0 | Computer vision |
| botweba | AGPL-3.0 | Web application builder |
| botwhatsapp | AGPL-3.0 | WhatsApp Business API |
| botworkspaces | AGPL-3.0 | Workspaces |
Key Third-Party Workspace Dependencies
| Library | Version | Purpose |
|---|---|---|
| Axum | 0.7 | Web framework |
| Rhai | 1.23 | Embedded scripting engine (BASIC) |
| Qdrant | 1.17 | Vector database |
| LiveKit | 0.7 | Video/meeting infrastructure |
| Lettre | 0.11 | Email (SMTP) |
| IMAP | 3.0 | Email retrieval |
| Tonic | 0.14 | gRPC framework |
| Vaultrs | 0.7 | HashiCorp Vault client |
| Ratatui | 0.30 | Terminal UI framework |
| Governor | 0.10 | Rate limiting |
| rust-s3 | 0.37 | S3-compatible storage (MinIO) |
| Chromiumoxide | 0.7 | Chrome DevTools Protocol |
| Diesel | 2.2 | PostgreSQL ORM |
| Redis | 0.27 | Caching (Valkey) |
| Serde | 1.0 | Serialization framework |
| Tokio | 1.41 | Async runtime |
| Rustls | 0.23 | TLS implementation |
| jsonwebtoken | 10.3 | JWT handling |
| Reqwest | 0.12 | HTTP client |
Infrastructure Services
| Service | Role | License |
|---|---|---|
| Zitadel | Identity provider / SSO (OIDC/OAuth2) | Apache 2.0 |
| Stalwart | Email server (IMAP, SMTP) | AGPL-3.0 |
| MinIO | Object storage (S3-compatible) | AGPL-3.0 |
| PostgreSQL | Relational database | PostgreSQL |
| Valkey | In-memory cache | BSD-3 |
| LiveKit | Video conferencing | Apache 2.0 |
| Qdrant | Vector database | Apache 2.0 |
| Vault | Secrets management | BSL 1.1 |
| CoreDNS | DNS server | Apache 2.0 |
| Caddy | Reverse proxy / TLS | Apache 2.0 |
This list is maintained as part of our commitment to open-source transparency. For the complete and up-to-date list of dependencies, see the General Bots repository on GitHub.
Alpha & Preview Software
General Bots 6 and related services (including but not limited to CRM, ERP, Drive, E-mail, Meet, Banking, Tax, Compliance, Vibe Code, and all AI/agent features) are provided as "Alpha" or "Preview" software. By using these features, you acknowledge and agree that:
- The software is still in development and may contain bugs, errors, or incomplete functionality.
- The software is provided "AS IS" and "AS AVAILABLE" without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Pragmatismo shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the preview software.
- Data loss, corruption, or service interruption may occur. You are responsible for maintaining backups of your data.
- Features, APIs, and pricing may change without notice during the preview period.
- No Service Level Agreement (SLA) applies to preview features unless explicitly stated otherwise in a separate written agreement.
- You use the software at your own risk.
Once a feature reaches General Availability (GA), these limitations may be updated. Check this page regularly for changes.